The WaveChanger Approach


WaveChanger’s Facilitation Approach

WaveChanger facilitation is a unique, non-traditional method of facilitation designed for highly effective group collaboration.  WaveChanger does not rely on techniques or personality types, but rather on a proven process and principle-based methodology.

Facilitation Methodology

WaveChanger is based on a principle-based method called “Results-Based Conversations” (RbC).

The RbC method is the result of almost 20 years of real-world experience. 

Behind it are four key beliefs.


The Answer is in the Room.  The challenge, then, is to discover it through productive conversations.


Collaborative Conversations deliver the best results.

We have found no more effective approach!


People support what they help create.

Until people own the result, it is just an intellectual interest. 


Wasting time is the Enemy.  Unproductive sessions only frustrate and reduce the effectiveness of the organization.

Facilitation Process

The WaveChanger RbC method provides a disciplined process for planning and facilitating productive sessions around complex and strategic topics. 

It emphasizes collaboration throughout to ensure success.  We believe that outcomes are primarily determined, before the session, by clear objectives and in-depth planning.

With WaveChanger RbC the objectives of the session sponsor guide the complete design of the planned session.  The RbC Facilitator meets early with the sponsor and uses the 5P’s (Purpose, People, Pressures, Place & Pre-Work) to elicit the key information for the session design.  Then the RbC Facilitator prepares a Design Document to encompass the 5P’s and guide the subsequent session.  This ensures that the conversations and activities during the session accomplish the goals set by the sponsors and draw out the best thoughts and ideas.

This approach to collaborative session design has the effect of reducing the pressure on the Facilitator.  Their role is to follow the process and participate from the side.  The RbC method and process are the keys to WaveChanger’s success in achieving high levels of collaborative engagement and results.

RbC is designed to help you achieve more of your organization’s objectives.


What can you achieve with RbC?

  • Develop powerful action plans across the organization
  • Identify top opportunities and engage others to accomplish them
  • Accelerate the accomplishment of current change initiatives
  • Align diverse groups and viewpoints around a common goal
  • Establish an internal culture for ongoing innovation & problem solving
  • Ensure engagement with stakeholders around enterprise initiatives

What our Students are saying

"This training is applicable to almost any situation in the private sector, public sector, or non-profit sector. It's based upon solid principles of group dynamics."


“RbC taught me how to pull the answer out of the room. I may have ideas and solutions for their problem but them owning the idea and solution is key, and helping them find it from among their gathered and trusted voices ensures ownership and long-term buy-in."


"RbC allows the leader to lead the team so that the team takes responsibility and ownership of decisions. It helps the leader to truly lead - equipping others and bringing out the best from every individual.”


"Collaboration is a myth without a way to get the right people in the room, with the right attitude and tools to have the right conversation!"


"I think it's super helpful and effective not only for 2-day strategy sessions where you make major advances. The tools and philosophy are also very helpful for staff gatherings, training events, coaching, and many other group facilitation opportunities."


"For me this kind of results-based conversations and collaboration are the future. When you need to address and solve a problem, Millenials will want to be part of the solution. With this kind of process the ownership can be so much higher and the long lasting impact far more reaching."


"I'm fascinated by the focus on iteration in RbC facilitation, and the way it both allows understanding to happen, plus it includes introvert's insights in the process."


"On a personal level: that *I* can do it. I never thought I would be able to create or lead such a session, but after experiencing the RbC training I saw that I in fact can."


"Tom was great in teaching as well as role-modeling and at the same time we had our own learning experiences. Theory and action went together and was therefore so valuable. We saw the process in action."


"The RbC Method is unique. It leads people to a place of ownership."


"Just going though the session design exercise and experiencing it right there allowed all that knowledge from the online course to form a coherent understanding of RbC."


"The overall approach was most helpful, particularly understanding how you can bring alignment with the right process."


"I would recommend this training because it makes people aware, that people need to understand & own the changes for them to move forward together."


Results-based Conversations is more than a Facilitation method.

It’s maximizes the abilities & power of your teams.