Frequently Asked Questions about Accounts

1. What is a Subscriber?

A Subscriber is someone who has provided their name and email information.  They receive emails notifications of new blog posts, events, and products.  They are not a member on this website and cannot purchase anything from the store.  Your email address is not verified.  A subscriber can become any type of Member.

2. What is a Member?

A member is anyone that has registered an account within the store and provided a verifiable email account.

a. Basic  – Access to selected resources in the store. No charge for access.  Must create an account login.

b. RbC Facilitator – a membership that provides purchasing/downloading access to additional resources for RbC-trained facilitators.  Also receives discounts on specific products in the store.  This membership level is available for 180-days, at no cost, to those individuals completing RbC Training.  Annual renewable membership must be purchased and expires after 365 days.

c. RbC Trainers– a membership that provides RbC Facilitator benefits plus access to additional resources for RbC Trainers.  Also receives additional discounts on specific products in the store.  This membership level is available for 180-days, at no cost, to those individuals completing RbC Trainer classes.  Annual renewable membership must be purchased and expires after 365 days.

3. What occurs when I register as a Basic or other type of member?

You will receive an email with your login and password information, at the email address you supplied.  You can then enter that information under the Members menu heading.  This will grant you specific access to purchase/download products in the Store.

Please submit any other questions HERE!